HEY PRESTO LTD – COOKIE POLICY

Last updated: 2026-07-21

1. ABOUT THIS POLICY

This Cookie Policy explains how HEY PRESTO LTD (“Presto”, “we”, “us”, “our”) uses cookies and similar technologies when you use:

• the Presto website;

• the Requests Portal;

• the Practice Portal;

• the Laboratory Portal;

• the Patient Payment Page; and

• any related online services.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website or use an online service.

Cookies help websites and platforms:

• function correctly;

• remember preferences;

• maintain security;

• and improve user experience.

3. TYPES OF COOKIES WE MAY USE

Strictly Necessary Cookies

These cookies are necessary for operation of the Platform and may include:

• authentication/session cookies;

• security cookies;

• login management;

• and platform functionality cookies.

Because Presto provides secure account-based services, strictly necessary cookies are used to authenticate users, maintain secure sessions and protect against unauthorised access.

Without these cookies, certain parts of the Platform may not function correctly.

As Presto currently uses only strictly necessary cookies, we do not ask users to consent to these cookies. We provide information about their use through this Cookie Policy and our cookie notice.

Analytics Cookies

Presto does not currently use analytics or performance cookies that require user consent. Should this change in the future, this Cookie Policy will be updated and, where required, you will be asked to provide your consent before such cookies are used.

4. THIRD-PARTY SERVICES

Certain third-party providers integrated with the Platform may use cookies or similar technologies, including:

• Stripe (payment processing);

• Airtable (data services);

• Fillout (online forms);

• miniExtensions (portal functionality);

• Hosting providers;

• Authentication providers;

• AI support services (where available);

• Other embedded services.

Such providers may have their own privacy or cookie policies.

5. MANAGING COOKIES

Most browsers allow you to:

• control cookies;

• block cookies;

• or delete cookies through browser settings.

Please note that disabling essential cookies may affect Platform functionality.

6. CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time.

This Cookie Policy should be read alongside our Privacy Policy.

Updated versions will be published with a revised effective date.

7. CONTACT

Questions relating to this Cookie Policy may be sent to:

support@heypresto.dental